Frequently Asked Questions

Should you have any trouble with iSoul, first check here if the question has already been answered, otherwise try the discussion group or creating an issue in the issues tracker.

iSoul won't connect to the SoulSeek network

If iSoul won't connect on it's own to the network, you should try forwarding the necessary port on your router to your computer. Go to the preferences (iSoul > Preferences), the Network tab and deselect the "Use uPnP" option. Now go to http://portforward.com/ and follow the instructions mentioned there to forward the ports mentioned in the preferences.